COVID-19 Closure

***Future Updates will be published here. Please check back later for more updates***

 

Published on Monday, July 6 at 2:47pm

Shop Now "Open" on Thursdays for Pre-Order Pickups

Starting this week, our shop will now be "open" for pre-order pickups on Thursdays from 10am - 3pm. Now you can get your pie fix three days a week, Thursday - Saturday, from 10am to 3pm.

At this time we are still not allowing any customers into our shop and require all purchases to be made in advance via our website (ie: please place a pre-order if you'd like to pickup a pie).

We'd also like to recap a few helpful reminders regarding current operations here at our shop: 

  • Pre-order cut offs will occur 24 hours before a designated pickup day (example: cut for Friday will be Thursday by 10am).
  • Our delivery partners (UberEats & Grubhub) will take delivery orders from 9am to 2pm on the days that we're open. Currently only full size pies are available to have delivered.
  • Our phones are only "on" during our open hours. Should you need to contact us during after hours, the best way to do so is via the contact us page on our website. [ LINK ]

We continue to be thankful for everyone who has patroned us during these last few months and hope that you and your families remain safe.

-The Hawaiian Pie Co Family

 

Published on Tuesday, May 26 at 10:19am

Shop Open Fridays & Saturdays through July 4th (pre-orders only)

A huge mahalo to everyone that patroned us this past weekend. As things start to normalize in our state, we have made the decision to be "open" on Friday & Saturdays (for pre-order pickup) through Fourth of July.

What this means is that we will continue with the pre-order & pickup only format that we've had for Mother's Day weekend and Memorial Day weekend for the next six weeks. Pre-order cut offs will occur 24 hours before a designated pickup day (example: cut for Friday will be Thursday by 10am).

We will also be enabling our delivery services with Uber Eats and Grubhub on these days as well. However, we highly encourage you to pre-order with these services as best you can to help us better prepare for your order. Only full size pies will be available for delivery for the time being.

Please note that our phones are only "open" when our shop is open. When our shop is closed our phone will only play a recording with information about our next open dates. Should you need to contact us, please use the contact form via our website and someone from our staff will follow up with you. 

We thank you all for your continued support and patronage. We hope you are all staying safe, and look forward to seeing you soon.

-The Hawaiian Pie Co Family

 

Published on Tuesday, May 12 at 2:15pm

Thank you to everyone who pre-ordered and came out last weekend for Mother's Day. We didn't anticipate such a huge out pouring of support so thank you for your patience on Saturday morning.

With that in mind, we'll be opening up again on Thursday, May 21st, Friday, May 22nd, and Saturday, May 23rd--for pre-order pickups only. As with Mother's Day, you will have to call us upon arrival and we will bring your order out to your vehicle.

Online ordering is now available for Memorial Day weekend for:

  • Full Size 9" Pies
  • Mini Pies
  • Specials

We thank you for bearing with us as we try to find our way to being open on a more regular basis.

-The Hawaiian Pie Co Family

 

Published on Thursday, May 7 at 2:23pm

We have reached pre-order capacity for this weekend are suspending pre-sales. Stay tuned for further updates on when we'll reopen next.

We thank you for your understanding.

-The Hawaiian Pie Co Family

 

Published on Tuesday, May 5 at 12:47pm

With COVID-19 steadily decreasing, we've decided to slightly open up our shop (sort of) this coming weekend. On Friday, May 8th from 12pm - 5pm and on Saturday, May 9th from 10am - 3pm customers who place a pre-order via our website will be able to pick up from our shop. 

How pickup will work:

  • Once you arrive at our shop, please call us at 988-7828
  • We will verify your order over the phone and also ask what vehicle you're in. Please let us know where you would like us to place your order (truck, back seat, driver, etc)
  • After the call someone will run your order out to your vehicle.
  • No customers will be allowed into our shop (hence the importance of pre-ordering).

NOTE: Delivery services (Uber Eats & Grubhub) will also be available to order from on Friday & Saturday.

We haven't decided when we'll fully reopen just yet. We're gonna look at how we do this weekend, make adjustments, and then work from there. We are looking to be open a standard set of hours, but as with all things right now, we have to determine how best to keep everyone safe. 

Thank you for your patience and understanding during these crazy times. Stay tuned for more updates.

-Matt

 

Published on Monday, April 6 at 2:41pm

Just a brief update. With COVID-19 cases continuing to rise in Hawaii; our shop will continue to remain closed through April 30--in line with Governor Ige's "Stay-at-Home" order. Look for another update from us towards the end of this month as to whether we will reopen or continue with this closure. 

Have a happy Easter and stay safe everyone!

-The Hawaiian Pie Co Family

 

Published on Saturday, March 21 at 11:45am

Huge MAHALO to everyone that came out yesterday to get their last bit of pie fixes for the moment. We were actually a little overwhelmed that so many of you showed up that we kept the ovens going a little bit longer than we anticipated. ;) So yes, thank you all for your support and understanding during these crazy times.

Just to be clear though...once we feel it is safe to reopen--we will. 

With that in mind, here are just a few housekeeping items to make everyone aware of during this early part of our closure...

  • Online Ordering Has Been Suspended - This includes ordering through our website, as well as through Uber Eats and Grubhub. On the off chance an order does go through (it's the Internet, things happen) it will not be fulfilled. If it's through our site, we will refund the order within 12 hours. If it's through Uber Eats or GrubHub--you will have to work with them to resolve the issue.
  • Look for Updates via Social Media and Our Website - More timely updates regarding our shop will come through our social media channels and then reposted here. Keep checking in as when we do reopen or have any important news to share...we'll let you know!
  • When will you reopen? - The short and best answer right now is...we just don't know. We've all heard the news: "this is unprecedented" & "the situation is fluid"...right now it looks like we will be closed for at least two weeks. Towards the end of the second week (roughly April 3-4) our family will make an assessment as to what to do next.

Again, we can't stress how fortunate we are to have customers such as you. Please take care of yourselves and your loved ones. We hope to be back soon.

-Matt (Retail Manager aka...the guy in the front of the shop)

 

Published on Thursday, March 19 at 6:20pm

This was a tough one. After much discussion, our family has made the difficult decision to close the bakery for the foreseeable future starting this Saturday, March 21st (this also means no Cinnamon Roll Saturdays :(  ). With increasing updates from local officials and medical professionals to help curb the spread of COVID-19; we have given a lot of thought to the safety of our family and customers. We feel that closing our doors serves the best interest of our community.

Tomorrow, Friday, March 20 at 4pm we'll be turning off our ovens for the foreseeable future. We will continue to monitor local developments before we determine a date/time that we will reopen. Our family thanks all of you for your patronage and understanding, and look forward to seeing you tomorrow (and of course, in the future). Take care of one another, breathe deep, and be kind. We'll survive this together. :D
-The Hawaiian Pie Co Family