Thanksgiving is the biggest time of the year for us at the Hawaiian Pie Company. In fact, just last year in 2017, over 2000 pies left our shop during the week of Thanksgiving alone. To ensure that the start of your holiday season is memorable and as worry free as can be, a lot of planning and preparation is involved. Which is why this page details nearly all the information you’ll need to pre-order or purchase a pie during the month of November.
We’ll hit some of the highlights first and then go into more detail later down the page. We encourage you to take in all the information as chances are any questions you may have will probably be answered here…
-Special Thanksgiving Dates & Hours-
- SAT November 17 – Last Day to Submit/Change/Cancel a Pre-order*
- TUE November 20 – Holiday Hours: 8am – 4pm
- WED November 21 – Holiday Hours: 8am – 4pm
- THU November 22 – THANKSGIVING HOURS: 10am – 3pm
- FRI November 23 – Closed
- SAT November 24 – Closed
Please note we will be closed on Black Friday and Small Business Saturday (the two days AFTER Thanksgivng)…because in full disclosure, we’d like to have a little bit of a rest after the busy Thanksgiving holiday. AND so we can also catch up on all the new Netflix shows that have come out! We will reopen for normal business operations on Tuesday, November 27th.
*CUTOFF for pre-orders may occur sooner if we reach capacity.
-How to Pre-Order for Thanksgiving-
- ONLINE – Visit our Thanksgiving menu page, select the pie/s you’d like to order, select a pickup day & time that works for you, and pay online [CLICK HERE for THANKSGIVING Pre-Order]
- IN STORE – Visit us in shop and place your order in person.
- VIA PHONE – Give us a call and have your order details handy (pies, quantities, pickup date & time, payment info)
What information do you need if I walk in or call in my pre-order?
We kindly ask that you provide the following information:
- Pies that you want (flavor/s, baked/frozen, quantity desired)
- Pick-up Date & Pick-up Time
- Your first and last name
- Contact information (phone & email)
- Credit/Debit card to pay for or hold your order
Can I pick up my pre-order on Thanksgiving Day?
Yes. We will be open on Thanksgiving Day and anyone that does place a pre-order will have the option to pick up their order before we open starting at 8am.
Do I have to pre-pay for my Thanksgiving order?
Yes. Due to the logistical coordination involved as well as the large number of pies allocated for Thanksgiving we must ask for payment beforehand.
Can I CHANGE, CANCEL, or receive a REFUND for my order?
Yes! As long as you notify us before the end of business on Saturday, November 17 (the Saturday before Thanksgiving) you can make changes to your order or even cancel your order. If you paid by credit card, your card will be refunded for the items you are cancelling. If you paid with cash you will receive a voucher/s to redeem for pie/s in the future.
After Saturday, November 17 all pre-orders will be locked in and ALL SALES ARE FINAL (no refunds will be given).
What is the last day that I can place a pre-order for Thanksgiving?
Tentatively the deadline for Thanksgiving pre-orders is:
SATURDAY, NOVEMBER 17
However, a pre-order cutoff may occur sooner if we reach order capacity. Pies can still be purchased after the deadlines, but will be on a walk-in basis only.
-General Info for November-
What FULL SIZE pies will you be offering during November?
Our featured pie of the month is Pumpkin Custard. If you love pumpkin pie or custard pie you should definitely pick one up! However, our most popular flavors (Passion Pear, Caramel Apple, and Pear Peach) will also be available throughout the month as well. As our menu changes and updates weekly, definitely check with us early in the week for what we’re offering. As this is a busy time for us, our lower stocked pies may not be available as they sell out as the month goes on.
What MINI pies will you be offering during November?
Our mini pie menu changes weekly and may even change 2-3 times a week during the month as certain mini pies sell out and different mini pies are restocked. If you’d like to pick up mini pies, please check with us that morning as our menu may change from day to day. If you’d like to place a large order of mini pies (20 or more of one flavor), we encourage you to place an order at least a week in advance.
Will you be offering MINI PIES or SPECIALS during Thanksgiving Week?
For Thanksgiving Week, most people are picking up full size pies for gatherings and celebrations. With that in mind our primary focus on those days will be to make sure that everyone that wants a full size pie can get one. Space in our ovens is limited and on these big holidays we give priority to full size pies. However, if space allows or if we have the time, we will bake mini pies or specials. Long story short, if you see them that day we have them, if you don’t see them on that day we don’t have them.
Should I order a pie ahead of time or should I pick one up?
We highly recommend placing an order in advance. We will be baking pies throughout the day during Thanksgiving Week for walk-in customers, but supply will be dependent on what we have on hand when you come in to the shop.
When should I order my pies for Thanksgiving?
Now! Fortune favors the bold. Good things don’t come to those that wait. We highly encourage you to place an order ahead of time so you can get the pies that you want for Thanksgiving.